Ordinarily, gift cards and store credits represent an unsecured claim against Toys R Us Australia and would not be able to be redeemed.
However, the Administrators have agreed to honour gift cards and store credits in store only, on the basis that the total transaction is at least double the value of the gift cards or store amount utilised in that transaction (i.e. to utilise a $100 gift card, the value of the transaction must be at least $200).
If customers do not utilise or are unable to utilise their gift cards or store credit in accordance with these conditions, they can complete a Proof of Debt for the balance they are owed.
Once the Administrators receive your Proof of Debt form, you will be added to the TRU Australia creditor listing and will receive updates on the progress of the administration, including the prospect (if any) of potential distributions. Further information to assist complete and lodge a proof of debt form is located at http://www.mcgrathnicol.com/assignments/toys-r-us-australia/
All Westfield Gift cards can still be redeemed as usual.
No new gift cards or store credits are to be issued until further notice.